Sammendrag
Background: The two primary indices of healthcare service quality that are substantially influenced by the pharmaceutical management system are patient safety and operational efficiency. Shortcomings in this system, including inaccuracies in medication administration or utilisation, could severely compromise patient safety and strain hospital resources.
The objective of this study is to thoroughly analyse risk assessment approaches in pharmaceutical management and their effects on operational efficiency and patient safety in healthcare facilities.
Method: The approach utilised adheres to the PRISMA (Preferred Reporting Items for Systematic Reviews and Meta-Analyses) guidelines, employing a Systematic Literature Review (SLR). Data were obtained by querying the Scopus database for published scientific articles from 2020 to 2025. The inclusion criteria enabled the selection of publications concentrating on risk assessment approaches in medication management, patient safety, and operational efficiency. Content analysis was employed in the data analysis procedure.
Results: The study's findings demonstrated that risk assessment approaches effectively identified possible dangers at every stage of pharmaceutical management, from prescribing to patient administration. This approach has demonstrated efficacy in diminishing medication error occurrences, improving compliance with safety guidelines, and fortifying the pharmaceutical service quality management system. Moreover, risk assessment enhanced operational efficiency by minimising resource waste, optimising processes, and fostering improved collaboration among healthcare workers.
Conclusion: These findings underscore the imperative of integrating risk assessment into the drug administration protocol to improve service quality. The study advocates for additional quantitative research across diverse healthcare environments to assess the quantifiable efficacy of these strategies' implementation.
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