« Optimizing the efficacy of COVID-19 patient satisfaction surveys in India: A DELPHI- based validation process ». One Health & Risk Management 5, no. 4 (septembre 29, 2024): 26–34. Consulté le juillet 22, 2026. https://journal.ohrm.bba.md/index.php/journal-ohrm-bba-md/article/view/777.